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NHS Choices

Helping put you in charge of your health care. NHS Choices is the UK's biggest health website which includes a Health A-Z (hundreds of conditions explained), Live Well (over 100 topics on healthy living), Care and Support (your essential guide to social care), health news and services near you. Click on the link below to access the website.

NHS Choices 

Health Watch Wirral 

Information for support available in Merseyside

Health Watch

Get the right treatment


Millions of patients visit their GP with minor health problems that can be easily resolved without the need for a doctor’s appointment.


It's estimated 50 million visits to the GP are made every year for minor ailments such as coughs and colds, mild eczema and athlete's foot.

But by visiting your pharmacy instead, you could save yourself time and trouble. Instead of booking and waiting for a GP appointment, you can visit your local pharmacist any time – just walk in.




We recognise that people have a key role in protecting their own health and often the best action is to keep a well-stocked medicine cabinet at home. Many minor ailments such as coughs and colds, indigestion and other minor complaints can be treated with over the counter medication.


Your pharmacist will be able to advise you on what medicines are most appropriate for your condition. Ensure that you follow any instructions on the medicine label and consult a doctor should the illness continue or symptoms become more severe.


Your pharmacist may be able to help with:


Medicines for self-care


 Wirral CCG does not recommend the prescribing of medicines and treatments for minor, short-term conditions where self-care is the most appropriate route and where medicines and treatments are available to buy over the counter. Wirral CCG also does not recommend prescribing where there is insufficient evidence of clinical benefit or cost-effectiveness.


Why this decision has been made?

  •      In Wirral we spent approximately £2m per year on these medicines. This money could be better spent on treating more serious conditions such as heart disease and diabetes.
  •      Many of these products are readily available, along with advice, from local pharmacies. Some are also available from local shops and supermarkets.
  •      Everyone in Wirral has the same expectation of what will be provided from their GP practice


The medicines that patients are expected to buy and won’t be prescribed include:

  •      Pain killers and topical pain relief for minor aches and pains
  •      Oral antihistamines, nasal sprays and eye drops to treat allergies such as hayfever.
  •      Antibacterial Eye Drops to treat simple conjunctivitis
  •      Dental products such as mouthwashes, gargles and teething gel
  •      Cough, cold and sore throat remedies
  •      Health supplements eg Glucosamine
  •      Vitamins that are not part of an ongoing clinical need eg renal patients
  •      Ear wax removers
  •      Indigestion remedies and antacids for occasional use
  •      Creams for bruising, tattoos, and scars
  •      Haemorrhoid treatments
  •      Oral rehydration sachets
  •      Headlice treatments
  •      Emollient, moisturisers and bath additives for simple dry skin conditions
  •      Shampoos for simple dry scalp conditions such as dandruff
  •      Cosmetic moisturisers such as Bio-Oil
  •      Sunscreens
  •      Wart and verrucae treatments (Treatment options)
  •      Antifungal treatments eg for athletes foot and thrush
  •      Homeopathic remedies


For more information on self-care please contact the NHS choices website


Minor Ailment Service


Some pharmacies also run a minor ailment scheme for common health problems like aches and pains, skin conditions and stomach upsets.

If your pharmacy runs a minor ailment scheme, the pharmacist will be able to assess your needs, give you advice, suggest medicines if appropriate, and refer you to a GP if necessary.

When pharmacies provide medicines as part of a minor ailment scheme, you get the medicines on the NHS.

If you normally pay a prescription charge, this charge will apply here. If you're exempt from prescription charges – if you're under 16 or over 60, for example, or if you have a prescription prepayment certificate (PPC) – you won't pay for the medicine.


The following pharmacies are signed up to the Minor Ailment service:



Branch Name



Rowlands Pharmacy


154 Allport Road, Bromborough, Wirral, CH62 6BB

CH62 6BB

Rowlands Pharmacy


2 Upton Road, Claughton, Birkenhead, Wirral, CH41 0DF

CH41 0DF

Rowlands Pharmacy


Upton Group Practice, 32 Ford Road, Wirral, Merseyside, CH49 0TF

CH49 0TF

Rowlands Pharmacy


Parkfield Medical Centre, Sefton Road, New Ferry, CH62 5HS

CH62 5HS

Rowlands Pharmacy


20 Bebington Road, New Ferry, CH62 5BQ

CH62 5BQ

Rowlands Pharmacy


9 Princes Pavement, Grange Precinct, Birkenhead, CH41 2XY

CH41 2XY

Rowlands Pharmacy


53 Christchurch Road, Oxton Village, CH43 5SF

CH43 5SF

Rowlands Pharmacy


Riverside Health Centre, 525 New Chester Road, Rockferry, CH42 2AG

CH42 2AG

Rowlands Pharmacy


62 Grove Road, Wallasey, CH45 3HW

CH45 3HW

Rowlands Pharmacy


62 Greenway Road, Birkenhead, Wirral, CH42 7LX

CH42 7LX

Rowlands Pharmacy


Chadwick Street, Moreton, Wirral, CH46 7TE

CH46 7TE

Rowlands Pharmacy


73 Market St, Birkenhead, Wirral, CH41 6AN

CH41 6AN

Rowlands Pharmacy


Field Road, Wallasey, CH45 5BG

CH45 5BG

Rowlands Pharmacy


L Rowland & Co (Retail) Ltd t/a Haven Pharmacy, 40 Balls Road, Birkenhead, Prenton, Merseyside, CH43 5RE

CH43 5RE

Church Rd/Kings Lane Medical Centre


The Medical Centre, Brackenwood Road, Bebington, Wirral, CH63 2LR

CH63 2LR

Treetops Pharmacy


Bridle Road, Bromborough, Wirral CH62 6EE

CH62 6EE



Conditions treated

  •     UTI
  •     Migraine
  •     Conjunctivitis
  •     Impetigo
  •     Fungal skin infection
  •     Oral Thrush


Go to your local minor injuries unit/walk-in centre for:

The walk-in centres provide a service for assessment, treatment and advice for minor injuries and illnesses including:

  • Bruises
  • Burns and strains
  • Coughs, colds and flu-like symptoms
  • Sore throats and earache
  • Hayfever, bites and stings
  • Minor cuts and wounds – wound care and dressings
  • Stomach ache, indigestion, constipation, vomiting and diarrhoea
  • Women’s health problems, e.g. thrush, menstrual advice.
  • Men’s health problems
  • Muscle and joint injuries - strains and sprains*
  • Infections and rashes
  • Emergency contraception and advice
  • Skin complaints - rashes, sunburn, head lice


*Please see below for a list of local Centre’s.




Birkenhead Medical Building, 31 Laird Street, Birkenhead CH41 8DB

0151 652 6077   

Monday - Thursday 10:00 – 20:00

Friday 10:00 – 18:30

Saturday - Sunday 10:00 – 17:00

Bank Holidays – 10:00 – 17:00.

Parkfield Medical Centre, Sefton Road, New Ferry, CH62 5HS

0151 644 6665   

Monday - Thursday 10:00 – 20:00

Friday 10:00 – 18:30.

Moreton Health Clinic, 14 Chadwick Street, Moreton Wirral, CH46 7XA

0151 522 0099    Monday & Tuesday 12:00 - 19:00

Wednesday & Thursday 12:00 - 20:00,

Friday 10:00 – 18:00.

Arrowe Park Walk in centre – Arrowe Park Hospital, Arrowe Park Road, Upton, CH49 5PE

0151 514 2222

Monday - Sunday 08:00 - 20:00

Victoria Central Walk in centre, Mill Lane, Wallasey, CH44 5UF

0151 514 2888

Monday- Sunday (Including bank holidays) 08:00 - 20:00 (X-ray facilities - open at 08:30)


Go to accident and emergency (A&E) for:

  • head injuries or loss of consciousness
  • suturing (stitches)
  • foreign bodies
  • suspected broken bones or heavy blood loss
  • persistent chest pain or difficulty breathing
  • overdose or poisoning

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